Privacy Policy

Last updated December 5, 2024

Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and protected when you access the services and website of Ofelia Saba Ramírez, Associate Marriage and Family Therapist (AMFT). Your privacy and confidentiality are of utmost importance, and all practices are in compliance with California law and the Health Insurance Portability and Accountability Act (HIPAA).

Information Collected

Personal Information

When you contact me or schedule therapy sessions, I may collect personal information, including:

  • Name

  • Email address

  • Phone number

  • Payment details (for session fees)

Therapeutic Information

As part of therapy, I may collect information related to your mental health, personal history, and therapeutic goals. This information is collected only during sessions and is used exclusively for therapeutic purposes.

Website Usage Data

When you visit my website, non-personally identifiable information such as browser type, device type, and usage patterns may be collected for analytics purposes. This information helps improve the website's functionality and user experience.

How Your Information Is Used

Your personal and therapeutic information is used for the following purposes:

  • To provide and improve therapy services.

  • To communicate with you regarding appointments, inquiries, or follow-ups.

  • To process payments for therapy sessions.

  • To comply with legal and ethical obligations.

Confidentiality and HIPAA Compliance

All therapy-related information is kept confidential and protected under HIPAA regulations. Exceptions to confidentiality may include:

  • A threat of harm to self or others.

  • Suspected abuse or neglect of a minor, elder, or dependent adult.

  • Court orders requiring disclosure.

How Your Information Is Protected

  • Secure Storage: Physical and electronic records are stored securely to prevent unauthorized access.

  • HIPAA-Compliant Platforms: Telehealth sessions and electronic communications are conducted via secure, HIPAA-compliant platforms.

  • Limited Access: Only authorized personnel, such as my clinical supervisor (if required), may access your information under strict confidentiality guidelines.

Third-Party Services

I do not share your personal or therapeutic information with third-party services, except as required by law or with your explicit consent.

Your Rights

You have the right to:

  • Access your personal and therapeutic records upon request.

  • Request corrections to any inaccurate information.

  • Withdraw consent for electronic communication at any time.

Cookies and Website Data

This website may use cookies to enhance user experience and gather analytics. Cookies do not collect personally identifiable information unless you voluntarily provide it through forms or other input methods.

Changes to the Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in practices or legal requirements. Significant updates will be communicated to you directly or through the website.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact me at:

  • Email: ofelia@meridian-counseling.com

  • Phone: 323-875-3766

    Your trust is important, and I am committed to maintaining the highest standards of privacy and confidentiality. Thank you for choosing me as your therapist.